Thank you for supporting our small business owned and operated by women. We are so grateful for the opportunity to serve you.
Our jewelry is made to order by hand. When you order online, we make the design especially for you and then we ship it. While we are a small business, we are hard at work fulfilling orders so that your items arrive as quickly as possible, and usually orders ship out same day.
We offer worldwide shipping.
Your shipping cost will be automatically determined at time of checkout based on your location.
All USA orders over $150 receive FREE shipping.
International Orders:
Please make sure your address is in English and all information is correct.
If you have not received your package within 4 weeks, please check with your local customs office before contacting Noelani Hawaii.
USA Shipping Rates:
- FREE Ground Shipping for orders over $150
- USPS Ground $5
- USPS Priority Mail: Rates vary depending on your location.
- USPS Express Mail: Rates vary depending on your location.
**PLEASE NOTE: Noelani Hawaii is not responsible for lost/damaged/stolen items during transit. Once the item has left our facility, the postal service/carrier is responsible.
3-10 DAY ORDER FULFILLMENT
We guarantee to ship out your items from our studio within 3-10 days of purchase (although we usually ship within 24 business hours).
SHIPPING OPTIONS
We have implemented new shipping options (outlined below) so that you can feel secure about the tracking of your package.
EMAILED PACKAGE TRACKING
Please view your email to see when your package has been shipped. You can also click on the tracking number to see shipping updates.
WE OFFER 2 CARRIER SERVICES THAT YOU MAY USE TO SHIP YOUR PACKAGE:
USPS DOMESTIC & INT'L
Domestic packages within the USA are taking about 3-10 days to arrive, whether you choose First Class or Priority. International packages take 2-4 weeks to arrive. Once the package has left the USA, we are unable to track the shipment.
DHL INT'L SHIPPING
This international option is much more costly, however, the package is guaranteed to arrive within 3-5 days of shipment. You are also able to track the package during it's entire global journey using the tracking number you received in your shipment email.
CONTACT US
Please contact your local customs office before contacting us about your order.
Please email aloha@noelanihawaii.com for questions regarding your package and we will do our best to help you. Mahalo!
Come see us at Market
Every Saturday 8am-12pm
Kaka'ako Farmer's Market